Water Filter & Treatment System - eSpring (2022)

What is activated pressed carbon?

"Activated" means the carbon has been processed to create pores within the carbon itself. This increases the carbon’s surface area. "Pressed" means the carbon has been compacted into a porous block, using special patented technology. When water comes in contact with the activated carbon, chemicals and particulates are trapped in the pores. The walls of these porous channels will also adsorb various organic contaminants. As porosity and surface area increase, so does the activated carbon’s ability to filter contaminants.

Will the Carbon Filter remove all contaminants?

Activated carbon readily bonds to and adsorbs many organic carbon-based compounds such as pesticides and herbicides. The carbon used in the eSpring Cartridge has a special distribution of 3 pore types:

  • Macropores are large pores that remove larger compounds (atomic mass more than 10,000 units).
  • Transition Pores remove medium-sized compounds with atomic mass around 500 units, such as pesticides.
  • Micropores remove small compounds with atomic mass of less than 100 units, like THMs.

Why does the filter allow minerals to pass through?

The carbon in the filter bonds with organic, carbon-based compounds. Minerals and other inorganic compounds do not have a carbon base. Therefore, a bond usually will not form with the carbon, and the minerals will remain in solution in the water and pass through the filter.

Which inorganic compounds does the eSpring Water Treatment System remove?

It is possible for a well-designed Carbon Filter to remove certain inorganic contaminants. AMWAY has documented that the eSpring Carbon Filter can remove lead, mercury and radon. There are technical reasons why the eSpring Filter is effective at removing lead and other selected inorganic materials, but it is a combined effect of the limited attraction that these materials have to carbon, along with other water chemistry which aids this removal. AMWAY has evaluated the system for the removal of other inorganic materials. But to date, these are the only inorganic materials that meet the strict removal guidelines that have been established. AMWAY will not claim removal of any material unless we are certain of its removal at the end of the filter life. In general, any broad claims a carbon filter marketer makes about inorganic compound removal should be questioned. We do not know of any carbon system that is capable of removing a wide range of inorganic materials throughout the life of the filter.

Chlorine does not have a carbon base, yet the eSpring Water Treatment System removes it. How is it possible?

Chlorine is one of the few exceptions to the carbon-based rule. Chlorine reacts with the carbon filter surface and is converted to chloride. This reaction eliminates the chlorine and its offensive taste and odour.

Do Carbon Filters breed bacteria?

If there are bacteria present in the incoming water, they may grow in a Carbon Filter overnight, or during periods of inactivity. This is true for all carbon filters on the market – including those treated with silver. The eSpring Water Treatment System uses ultraviolet light to destroy any bacteria present in water after it leaves the carbon filter.

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I have heard that some ceramic filters kill bacteria, is this true?

Some ceramic filters may remove some specific bacteria for a short period of time. However, this removal becomes unreliable the longer the filter is used. Whenever a filter marketer makes a claim like this, ask for documented test results showing removal capability at the end of the filter’s rated life.

Why does a newly-installed filter discharge treated water that contain black particles?

This is normal. Those black particles are carbon dust left from the filter manufacturing process. Simply allow the water to flow, and the dust will be rinsed away in a few minutes. Besides, allowing water to initially flow for several minutes will thoroughly wet the filter and increase its adsorption capabilities.

Why does the Cartridge have a pleated prefilter?

The eSpring Cartridge has a removable outer pre-filter that has been designed to protect the Cartridge from premature clogging when exposed to tap waters that contain elevated levels of sediment or turbidity. The pre-filter is a unique design that is made with 1 micron nominal pleated media for more surface area to trap the larger particles that may clog the Carbon Filter. This allows the Carbon Filter to be more effective at reducing contaminants.

What is the Carbon Block filter’s non-woven pre-filter and outer wrap made of?

Unlike cloth fabric, which is made of woven fibres, non-woven fabric is produced as a single sheet or layer. The non-woven material used in the eSpring outer wrap is a synthetic polymer material known as polypropylene. Polypropylene is inert – which means it will not chemically react or decompose during the life of the filter.

Does the eSpring Water Treatment System change the water pH?

Yes, initially. The carbon activation process leaves an alkaline surface on the carbon that is similar to baking soda. This alkaline surface raises the pH of water that initially passes through the filter to the 9-10 range. This pH shift is well within the acceptable range for drinking water. After approximately 58 litres have passed through the filter, the pH level drops to about 8.5. After 190 litres have passed through, water pH is between 7 and 8, nearly identical to untreated water.

My treated water has white particles or flakes floating in it that are not present in my untreated water. What are they?

The primary cause for white particles in treated water is water hardness. Treated water may have a slightly higher pH than untreated water. This can cause dissolved calcium and magnesium beneficial minerals – to precipitate and form white or grey flakes that sink to the bottom of the container. These particles generally appear shortly after the installation of a new filter in hard water conditions. Temperature may also be a contributing factor.

Why do calcium and magnesium precipitate more often when boiling treated water than untreated water?

Calcium and magnesium, the water hardness minerals, become less soluble as temperatures increase. An increase in water pH – which occurs during the eSpring purification process – can also cause minerals to precipitate. When you combine these two factors by boiling eSpring water, the precipitation is more likely to occur. (In addition, freezing water also causes minerals to precipitate – which is why white specks can sometimes be seen in ice cubes made with eSpring water.)

(Video) How the eSpring Water Treatment System Works | Amway

Why does a surface film sometimes form on coffee or tea made with treated water?

Scientists who have studied this phenomenon have found it is caused by a reaction of the calcium in hard water and natural compounds in coffee and tea. Since treated water may have a slightly higher pH, this makes the reaction more likely. This only occurs in hard water.

It has been a year since I installed my eSpring Water Treatment System, and the flow rate has not declined. Do I still need to replace the Cartridge?

Yes. Flow rate is primarily a measure of the physical particulate removal properties of your filter. If your water has high concentrations of solid particulates, the filter may clog before one year, reducing flow. If your water has a low solid particulate level, the filter may not clog for several years. However, filter life is based both on physical removal properties and chemical adsorption removal. Beyond one year, we cannot guarantee the filter will still remove the many contaminants that require chemical adsorption. Since these contaminants are often tasteless and odourless, the only certain way to assure your cartridge will continue to remove them is to replace the cartridge when the system’s monitor indicates thus.

Can the contaminants that build up inside the carbon filter contaminate water coming out of the system?

If only one person uses the system, can it go longer than one year without carbon filter replacement?

No. To maintain the performance claimed and documented by AMWAY, the cartridge must be changed every year – regardless of the amount of water treated. Research has shown that large compounds are initially removed by large pores, but through time will diffuse and begin to clog several of the small pores. This reduces the number of small pores available to capture the small compounds, and the capacity to remove the small compounds (THMs) is reduced. This diffusion of large compounds and clogging of the small pores occurs over time and is not just dependent on the number of litres filtered. So, to assure that the filter continues to remove the smallest compounds we say it does, it needs to be replaced at least once a year regardless of the number of litres filtered. If it is not, the small compounds may not be filtered out.

Will one end of the Carbon Filter be used up faster than the other end?

No. That would only happen if water flow was from one end of the filter to another. The eSpring Water Treatment System is designed so that water flows radially inward from the outside along the entire length of the filter. This means that contaminants are dispersed evenly throughout the filter.

Can the life of a Carbon Filter be extended by backflushing to rinse out contaminants?

No. Although some manufacturers promote backflushing (subjecting filter to a flow of untreated water in the opposite direction) as a way to increase filter life, it will actually reduce the life of a Carbon Filter – for these reasons:
1. As water is processed through a carbon filter, contaminants load up in layers, with the highest concentrations on the outside of the filter. These layers gradually build up inward, and when the layers reach the core of the filter, the filter must be discarded.
2. Backflushing the filter would allow contaminants to build up on the inside of the filter.
3. When the filter is returned to normal operation, the contaminants that built up on the inside of the filter may begin to release into the treated water, reducing the filter’s effectiveness. Ada R&D team is in agreement that backflushing is not appropriate for Carbon Filters.

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What is ultraviolet light? Does it make water radioactive?

It has been conclusively proven that the ultraviolet light used in the eSpring Water Treatment System is safe for use in your home. Ultraviolet (UV) light is a form of radiant energy, similar to visible light and radio waves. Like these other forms of radiant energy, UV energy is emitted – or "radiates" – from a source and travels at the speed of light through air and space. For this reason, any form of radiant energy may be referred to as "radiation" – whether it comes from the sun, a light bulb, or the UV lamp in the eSpring Water Treatment System. "Radiation" is not synonymous with "radioactivity". Radioactivity refers only to materials that emit nuclear radiation, such as uranium. There are no radioactive materials inside the eSpring Water Treatment System.

Is ultraviolet light commonly used to treat water?

Yes. UV light was first used to treat water in 1919, and is well-recognised as an effective method for treating water without the use of chemicals. It is often used by food processors, beverage companies, bottled water suppliers, pharmaceutical manufacturers and others to treat water used in their production processes.

How does the UV Lamp turn on instantly when the water goes into the system? How long will the lamp remain on?

When the system senses water flow, a sensor will be triggered and it will then turn on the UV Lamp. As long as there is flow of water detected, the UV Lamp will remain on. The lamp will remain on up to 30 seconds after the water flow has stopped.

Does the eSpring Water Treatment System reduce a water tap’s flow rate?

After installing an eSpring Water Treatment System, the flow rate for unfiltered water will remain unchanged. However, treated filtered water will flow at a maximum rate of 3.4 lpm (0.9 gpm). This lower flow rate provides adequate contact time between the water, the carbon particle filter, and the UV Lamp to assure proper treatment.

Are there any other reasons to run the unit for 30 seconds after periods of inactivity?

If the unit has been inactive, bacteria could grow in the water present within the outlet tubing and diverter. A 30-second flush can help to clear all this water out of the system, replacing it with water treated by the UV Lamp. Due to hygiene purpose, the tubing is recommended to be replaced every 2 years. The diverter should be cleaned when necessary.

Does water treated by the eSpring Water Treatment System require boiling?

No. Boiling is intended to destroy harmful bacteria. The eSpring Water Treatment System destroys more than 99.99% of potentially harmful waterborne organisms, totally eliminating the need for boiling.

Can I run hot water through the eSpring Water Treatment System?

Running hot water through the system is not recommended. High temperatures will reduce filter efficiency and may also cause the structural integrity of the unit to be compromised. Optimal removal and adsorption efficiency can be achieved at temperature below 25ºC.

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Does the location and installation of the unit affect its performance?

As long as the unit is positioned upright, it will perform properly. When installing the unit, carefully follow the installation instructions in the Owner’s Manual. The unit’s performance or its durability can be affected if installation is carried out differently or modified.

What should I do if the system does not fit my customer’s tap?

The diverter valve and adapters included with the system are designed to fit nearly all taps on the market. However, a customer may have an unusual tap design that will not work with the adapters. We recommend that the customer use the under-counter mounting option, if possible. Another alternative is to have the customer install a new faucet. If the customer is unwilling to do the above options, the system cannot be used in the household. Installation is to be carried out using the diverter provided or the specially designed faucet offered by AMWAY only. The unit should not be installed directly into the household water supply because the unit is not designed to withstand full line pressure.

Is the Owner’s Manual referring to the inside or the outside of the housing when it states, "do not use vegetable oil, petroleum jelly, or other lubricants, ammonia, alcohols, acids or strong cleaning solutions"?

The main concern is the housing. Components could be weakened by these strong solutions over time and the solutions may cause discolouration.

Can the unit be wrapped in a plastic bag to further protect its housing?

It is not recommended, as it will prevent proper heat diffusion from the unit.

Can treated water be stored?

Yes. To prevent treated water from becoming contaminated, store in a clean container with a tight-fitting lid. If properly refrigerated in an airtight container, treated water may be stored for up to one week.

Will oil and smoke in the kitchen cause any damage to the system?

Normally, kitchen oil and smoke will not damage the unit. However, if the unit is not regularly cleaned, it may discolour over time. To keep the unit clean, simply wipe the unit with diluted DISH DROPS Dishwashing Liquid.

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FAQs

Is eSpring the best water filter? ›

Easy-to-Maintain. There are numerous brands for water filtration in the market, but the eSpring water filtration system is one of the best.

How long does an eSpring filter last? ›

To maintain your water quality, the filter cartridge of your eSpring™ Water Purifier must be replaced once a year or every 1,320 gallons, whichever comes first.

Why is eSpring the best? ›

The eSpring Water Treatment System can provide exactly that. It features a Carbon Filter that effectively removes up to 140 potential health-effect impurities such as pesticides, mercury and lead. It even has a UV Lamp that kills 99.99% of bacteria and viruses, without the use of harmful chemicals.

Why eSpring filter keep beeping after change a new filter? ›

Occasionally, after changing the eSpring cartridge, you might see the Red Phone and Red Cup beeping on your eSpring monitor. This can sometimes happen if the filter bracket is dirty.

Which is the No 1 water purifier? ›

ProductCapacityPurification system
V-Guard Zenora Water Purifier7 litresRO+UF+MB
Blue Star Excella 6 L RO + UV Water Purifier6 LRO + UV
Eureka forbes Aquasure From Aquaguard Amaze7 litresRO+UV+MTDS
HUL Pureit Eco Water Saver Water Purifier10LMineral RO+UV+MF AS
4 more rows
5 days ago

Can I boil eSpring water? ›

Does water treated by the eSpring Water Purifier require boiling? No. Boiling water is intended to destroy harmful bacteria. The eSpring™ Water Purifier destroys more than 99.99% of potentially harmful waterbourne organisms in water, totally eliminating the need for boiling.

How long can filtered water be left out? ›

How Long Can Filtered Water Be Left Out? If you are set on leaving your water filter pitcher out on the counter, it's best to consume or replace water within a few days. After this time frame, your water will lose most of its chlorine and begin to grow harmful bacteria and microorganisms.

How many days can filtered water stay fresh? ›

If you want to store the filtered water, please use a clean container and put it in the refrigerator. In the refrigerator, do not store it for more than 1 day to avoid contamination.

Is spring water better than filtered tap water? ›

Home Water Filtration Compared to Spring Water

In fact, undesirable elements such as pesticides don't always get filtered out through tap water treatment. There is agreement that, aside from the health benefits, natural spring water tastes better than home filtered water.

What is the most eco friendly water system? ›

What Are the Most Eco-friendly Types of Water Filters?
  • Reverse osmosis (RO) systems are one of the most popular home water filtration solutions on the market because of their effectiveness at reducing harmful contaminants in water. ...
  • Ceramic filters are an affordable and effective water filtration solution for homes.
13 Apr 2022

Is eSpring water alkaline or acidic? ›

This alkaline surface raises the pH of water that initially passes through the filter to the 9-10 range. This pH shift is well within the acceptable range for drinking water. After approximately 58 litres (15 gallons) have passed through the filter, the pH level drops to about 8.5.

How do I reset my water filter after changing it? ›

Refrigerator Water Filter Light Reset - YouTube

Why does my eSpring keep beeping? ›

If the electronic display is at this status and a repeated beeping sound is heard. - It indicates that the filter cartridge is not recognised or not properly installed. Please reinstall the cartridge. If the electronic display is at this status and a repeated beeping sound is heard.

How do I reset my water filter indicator? ›

After changing the water filter, reset the status. Press and hold the "WATER FILTER" button for 3 seconds. When the system is reset, the water filter icon will return to its BLUE color and the words “Replace Filter” will disappear from the display.

Which brand is best for water purifier? ›

Top 10 Water Purifier Brands in India and Buying Guide
  • HUL. ...
  • Havells. ...
  • Blue Star. ...
  • AO Smith. ...
  • Always Swift Water Purifier. ...
  • Mi. ...
  • Faber. Faber is an Italian company. ...
  • Eureka Forbes. It ranks among the most well-known manufacturers of water purifiers in the nation.
4 Jul 2022

Which is the best quality water purifier? ›

  • Kent RO water purifier with a wall-mountable design. ...
  • Aquaguard Aura Water Purifier. ...
  • V-Guard RO Water Purifier, 7 litres. ...
  • Blue Star Excella 6 L RO + UV Water Purifier. ...
  • Eureka forbes Aquasure From Aquaguard Amaze Ro+Uv+Mtds 7L Water Purifier. ...
  • HUL Pureit RO water purifier. ...
  • Havells Digi Touch Alkaline Water Purifier.
6 days ago

Videos

1. eSpring Water Treatment System Demo
(Genesis Global)
2. eSpring® Trainer Vlog
(Amway Australia & New Zealand)
3. 安麗益之源濾心匣 快速更換教學
(Amway Taiwan)
4. Espring Water Treatment System - Demonstration & Explanation
(muthushela)
5. eSpring Water Treatment System | Filter Replacement #193
(Shah Rubio)
6. Espring water Treatment system
(Aluyi Ibizugbe)

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