Top 20 Bank Teller Interview Questions (Example Answers Included) (2022)

By Jeff Gillis

While you might think a bank teller job isall money money money money…, an evenmore important aspect is people peoplepeople people…

As a bank teller, you will be handling boththe financial and customer side ofthe day-to-day operations of the bank you’re applying to, which is why we’veincluded a list of bank teller interview questions (and answers) that addressesboth.

As the position of bank teller doesn’t usually require a load of prior experience, there’s a good chance you are applying for this position without having worked in a bank before…

That’s ok!

But it’s critical you go through the job description carefully in order to discover the exact qualities and skills the bank is looking for in their new bank teller.

Common Qualities and Skills Required By Bank Tellers

Here are some of the qualities and skillsthat a bank is usually looking for in a bank teller.

IMPORTANT: This does NOT mean you don’t have to comb over your particular job description to find out specifically what your target bank is looking for!

    • Communication skills
    • Customer service experience
    • Sales experience (for selling various banking products)
    • Organizational skills
    • Ability to count money quickly and accurately
    • Detail oriented
    • Conflict resolution
    • Ability to remain positive
    • Decent math skills

As you collect these types of skills and qualities from the job description, your job is to weave these into you interview answers.

(Video) BANKING Interview Questions And Answers! How To Pass A Retail Bank Interview!

How to answer bank teller interview questions

Get ready to store this information in your mind bank, because we’ll be telling you everything you need to know to prepare for your job interview. (See what I did there?? 🙂 … Ok, you’re right, I’ll stop 🙁 )

To give you an idea of the kind of response that an interviewer would love to hear, we’ve given you some sample bank teller interview questions and answers.

Whenlooking for a teller, a bank is going to want someone focused, organized, andable to handle multiple tasks at once. They’ll want to see an ability to relateto people too, as that money isn’t just appearing out of nowhere, but fromcustomers going about their day.

As ZipRecruiter says, bank tellers “are the face of customer service for a bank.” Keep that in mind as you answer in your interview. You want to be able to convey both the social and detail-oriented side of you. Don’t just tell your interviewer that you have these qualities but show them using concrete examples!

As you’ll see, that doesn’t mean you have to use examples from past bank teller jobs either.

In fact we we wanted to let you know that we created an amazing free cheat sheet that will give you word-for-word answers for some of the toughest interview questions you are going to face in your upcoming interview. After all, hiring managers will often ask you more generalized interview questions along with their bank teller specific questions!

Click below to get your free PDF now:

Get Our Job Interview Questions & Answers Cheat Sheet!

FREE BONUS PDF CHEAT SHEET: Get our "Job Interview Questions & Answers PDF Cheat Sheet" that gives you "word-word sample answers to the most common job interview questions you'll face at your next interview.


(Video) BANK TELLER Interview Questions And Answers!

Top 20 bank teller interview questions

Here are our top 20 questions we feel you need to be prepared for, along with some sample answers you can use for inspiration:

1. What experience do you have in dealing with large sums of money?

Example Answer:

When I worked at a grocery store during High School, I mostly worked at the register, where I handled customers’ cash. Obviously, the grocery store had a strict protocol regarding the cash drawer, and I recognized the importance of ensuring that the drawer was secure while helping customers that came through my line. Because of my ability to focus on different tasks at the same time, which included helping customers, I was able to remember the importance of always staying near my cash drawer when it was open.

2. What does great customer service look like to you?

Example Answer:

As a customer myself, I know how a friendly face and a helpful attitude can be crucial to ensuring that a customer becomes and stays a regular. As a barista at a coffee shop, I learned that customer service wasn’t just about giving a customer what they wanted but anticipating their needs before they even need to ask. By responding to body language and visual cues, I was able to gage whether a customer needed something explained, or simply wanted to order their drinks quickly. As a bank teller, I would use my people skills to ensure the customer was receiving the service they both wanted and expected.

(Video) Sample Bank Teller Interview Questions And Answers

3. How would you go about selling a product to a customer depositing money?

Example Answer:

Authenticity is important to me, both as a person and as a worker. It is not only more effective, but also keeps people at ease, especially when hearing about a potential product. When I worked for a bookseller a few years ago, my role involved showing customers the benefits of opening a membership account. Instead of using pushiness to encourage customers to get a membership, I used my own personal experience with a membership so that I wasn’t deciding for the customers, but allowing them to decide for themselves. As a bank teller, I would use this authentic and personal approach to show customers why they might want to take part in one of the products we offered.

    1. What made you want to be a bank teller?
    2. How do you handle dealing with multiple tasks at once?
    3. How would you get to know a regular client?
    4. How would you handle a customer complaint about slow service?
    5. How would you respond if you saw one of your coworkers pocket any amount of money?
    6. Why did you decide to interview for our bank?
    7. Did you research our bank at all before the interview?
    8. Are you able to adapt to different environments?
    9. Describe a time that you’ve had to resolve an issue with a customer.
    10. What would you do if your supervisor told you to do something a certain way, but you knew of a better way?
    11. Do you have experience providing customer service?
    12. What are your long terms goals with being a bank teller?
    13. Describe a time that you’ve had a problem with a coworker.
    14. What strengths would you bring to being a bank teller?
    15. How would you respond to a customer who’s upset about a new bank policy that seems inconvenient but adds security to their account?
    16. How would you handle a customer who seems annoyed because the customer in front of them was holding up the line?
    17. Have you ever gone above and beyond to help a customer?

5 questions to you can ask at the end of your bank teller interview

Asking questions at the end of the interview isn’t just a chance to learn more about the position, but to demonstrate your personality and own interest in the position. Check out this article, and use the following questions to show your interviewer why you’re the best fit for the job.

    1. How many customers does the bank see on a regular basis?
    2. What other tasks does the bank teller job entail?
    3. What is the training process for this job?
    4. Is there opportunity for advancement to different positions in the bank?
    5. What safety procedures and policies should I know about when handling money?

NOTE: For more great questions to ask in an interview check out our article!

Putting it all together

Being abank teller is crucial for the running of a bank, whether it’s a large,national chain, or a small credit union. A teller is not just in charge ofmoving money around, but providing a friendly service and even helping the bankselltheir products. Show your interviewer that you are able to handleboth the social aspect of customer interaction, and the more detail-orientedside of handling large sums of money on a daily basis. When you answer yourinterview questions, remember to show how your own personal experience hasgiven you the skills to handle the bank teller job.

Our comprehensiveguide to answering bank teller interview questions has come to its end, so nowits your turn to take this information to the bank… literally!

Best of luck!

Download our "Job Interview Questions & Answers PDF Cheat Sheet" that gives you word-for-word sample answers to some of the most common interview questions including:

  • What Is Your Greatest Weakness?
  • What Is Your Greatest Strength?
  • Tell Me About Yourself
  • Why Should We Hire You?
  • And more!

Click Here To Get The Job Interview Questions & Answers Cheat Sheet

(Video) Top 10 Bank Teller Interview Questions

Jeff Gillis( Co-Founder and CTO )

Co-founder and CTO of Jeff is a featured contributor delivering advice on job search, job interviews and career advancement, having published more than 50 pieces of unique content on the site, with his work being featured in top publications such as INC, ZDnet, MSN and more.

Learn more about The Interview Guys on our About Us page.

(Video) Bank Teller Interview Questions with Answers!


What questions do they ask at a bank teller interview? ›

Interview Questions for Bank Tellers:
  • Why do you want to be a bank teller? ...
  • Are you comfortable working with large amounts of money? ...
  • Name one ethical dilemma you faced in your last job. ...
  • Why did you choose our bank? ...
  • Have you ever worked at a bank before? ...
  • What banking products do you personally use and why?

How do you answer a bank teller interview question? ›

BANK TELLER Interview Questions And Answers! - YouTube

What are the 10 most common interview questions and answers sample? ›

Top 10 Interview Questions and Best Answers
  • Tell Me About Yourself. ...
  • Why Are You the Best Person for the Job? ...
  • Why Do You Want This Job? ...
  • How Has Your Experience Prepared You for This Role? ...
  • Why Are You Leaving (or Have Left) Your Job? ...
  • What Is Your Greatest Strength? ...
  • What Is Your Greatest Weakness?
Feb 17, 2022

What are the 25 most common interview questions and answers? ›

25 Most Common Interview Questions (and How to Answer Them)
  • Why are you interested in working for us?
  • What made you apply for this position?
  • How did you find out about this position?
  • Why are you looking for a new job?
  • What are your strengths?
  • What are your weaknesses?
  • Describe yourself.
Aug 4, 2017

Why should we hire you as teller? ›

7 sample answers to “Why should we hire you as our new bank teller?” interview question. I have excellent communication skills and people generally enjoy talking to me. They consider me a great listener, someone who can spot the words in-between the lines, the underlying emotions and wishes of the customers.

How can I pass a bank interview? ›

BANKING Interview Questions And Answers! How To Pass A Retail ...

How can I introduce myself in bank interview? ›

Points To Keep in Mind While Introducing Yourself
  1. Name. Always begin saying your name, you don't need to state your full name. ...
  2. Place. Specify the place you belong to, or living at the moment. ...
  3. Educational Background and Academic Qualifications. Mention the education you pursued. ...
  4. Strengths and Weaknesses. ...
  5. Family. ...
  6. Hobbies.
Sep 10, 2021

What qualities make a good bank teller? ›

These include honesty, integrity, attention to detail, and good communication skills. Honesty and integrity are important because people and the bank are trusting you with their money. Attention to detail helps you process transactions accurately.

How do you answer tell me about yourself? ›

Your answer to the "tell me about yourself" question should describe your current situation, your past job experience, the reason you're a good fit for the role, and how you align with the company values. Tell the interviewer about your current position and a recent big accomplishment or positive feedback you received.

What are the 5 hardest interview questions? ›

Here, Denham offers some advice on how to answer five of the toughest interview questions:
  • What is your biggest weakness? Strelka Institute/Flickr. ...
  • What salary do you think you deserve? ...
  • Why should I hire you? ...
  • What didn't you like about your last job? ...
  • Where do you see yourself in three to five years?
Jan 5, 2018

What are 3 good interview questions? ›

10 Common Job Interview Questions and How to Answer Them
  • Could you tell me about yourself and describe your background in brief? ...
  • How did you hear about this position? ...
  • What type of work environment do you prefer? ...
  • How do you deal with pressure or stressful situations? ...
  • Do you prefer working independently or on a team?
Nov 11, 2021

What are 50 common interview questions and answers? ›

50+ most common job interview questions
  • Tell me about yourself.
  • Walk me through your resume.
  • How did you hear about this position?
  • Why do you want to work at this company?
  • Why do you want this job?
  • Why should we hire you?
  • What can you bring to the company?
  • What are your greatest strengths?
Jun 9, 2022

What are the 23 most common interview questions and answers? ›

Correct Answers to 23 Common Interview Questions
  • Can you tell me a little about yourself? ...
  • Why are you interested in working here? ...
  • What do you know about the company? ...
  • Tell me about your previous experience. ...
  • What are your strengths? ...
  • What do you still need to work on? ...
  • How would your previous employer describe you?
Oct 1, 2019

What are the 15 most common interview questions and answers? ›

15 interview questions you should be prepared to answer
  • Tell me about yourself? ...
  • Why do you want to work for [insert company name]? ...
  • How did you hear about this job? ...
  • Tell me about something on your resume. ...
  • Why are you looking for a job? ...
  • Why should we hire you? ...
  • Where do you see yourself in five years?
Aug 9, 2020

What strengths would you bring to being a bank teller? ›

Bank tellers should have the following skills:
  • Cash handling and mathematics.
  • Customer service.
  • Computer knowledge.
  • Organization.
  • Problem-solving.
  • Written and verbal communication.
  • Processing transactions.
  • Attention to detail.

Why should we hire you answer example? ›

Over the years, I have acquired relevant skills and experience, which I shall bring to your organization. I have also worked tirelessly on my communication abilities and teamwork skills, which I will put to use in my future career, which would be in your organization if I am selected for the position.

What qualities do you think a bank teller should possess? ›

These include honesty, integrity, attention to detail, and good communication skills. Honesty and integrity are important because people and the bank are trusting you with their money. Attention to detail helps you process transactions accurately.


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