Rocket Lawyer Review 2024 (Pros, Cons And Pricing) (2024)

Rocket Lawyer is an online legal services technology company determined to improve and increase the public’s access to affordable and reliable legal services—especially for small business owners. However, Rocket Lawyer is by no means a small business itself. The company has grown significantly over the past 15 years and has offices in six countries. Its diverse team of experts provides valuable business services and legal assistance, including business incorporation, legal document creation and guidance, registered agent services, advice from professional attorneys, electronic signature capabilities and more.

Pros of Using Rocket Lawyer

Legal services and support: One of the first decisions a business owner must make is how they want to structure their new business. It’s essential to thoroughly understand your options, from sole proprietorships and nonprofits to the different types of LLCs and corporations. Rocket Lawyer’s extensive network of professional attorneys can help if you’re unsure which structure suits you. Rocket Lawyer gives customers legal advice that empowers them to make informed business decisions, whether they purchase a basic or premium membership.

Business formation services: Rocket Lawyer can help you make your new business official by helping you fill out and file the necessary legal forms with the secretary of state. The articles of organization are the associated form for starting an LLC. Rocket Lawyer can help you register your new LLC in as little as a few days.

Registered agent services: Business owners can act as the registered agent of their own business, though it’s not necessarily preferable. Instead, you can appoint Rocket Lawyer as your registered agent and focus your energies on running your business.

Cons of Using Rocket Lawyer

Limited membership options: Many companies offer business formation services with three different pricing tiers, including a free tier. Rocket Lawyer only has two membership tiers, neither of which are free.

Membership pricing structures: The prices of Rocket Lawyer’s membership options might initially seem a little confusing. The lower-tiered membership is more expensive than the premium tier, but the included benefits and features are more limited.

Credit card required for free trial: Everyone loves a free trial, but everyone also grimaces once they find out its activation requires a credit card. This is the case with Rocket Lawyer’s free trials for its basic and premium memberships. The free trial lasts only a week and is more of a preview than a trial.

Rocket Lawyer certainly stands out from its competitors when it comes to cost. One key difference lies in the pricing model. Rocket Legal is the basic membership and charges $39.99 per month, while Rocket Legal+ is Rocket Lawyer’s premium membership tier and charges $239.88 per year.

We’ll take a closer look at what Rocket Lawyer includes in each of its tiers in the sections below. Still, we want to highlight that neither tier includes business registration services. Instead, customers with a membership must pay full price for Rocket Lawyer to form their new business. However, customers with Rocket Legal+ have business incorporation services for half the price—and can even register their first new business for free.

Rocket Lawyer does offer customers a free trial, a feature that isn’t as common among competing business formation providers.

Rocket Lawyer Free Trial

One of the ways that Rocket Lawyer distinguishes itself from its competitors is by offering a free week-long trial for each of its different memberships. The trial allows a user to preview what it’s like using some of its available services. You can create, edit and share up to three legal documents with Rocket Lawyer’s document management tools. The free trial also offers access to Rocket Lawyer’s electronic signature service. Canceling your free trial with Rocket Lawyer doesn’t revoke your access to the documents you created during the trial.

Rocket Legal

The Rocket Legal membership costs $39.99 monthly and includes its basic benefits, like the opportunity to customize and share unlimited legal documents and to ask Rocket Lawyer’s network of professional attorneys and experienced lawyers for legal advice. The Legal membership also gives customers access to two of Rocket Lawyer’s legal document tools: RocketSign empowers customers to swiftly and securely sign documents; customers can use Document Defense to protect their contracts further.

Customers can access additional professional services with this plan to help them run their businesses. However, these services aren’t included, so customers must pay the full price to receive them. They include 15 minutes of legal help with an experienced lawyer for $149.99, professional tax preparation and filing services starting at $399.99 and business registration services for $99.99 in addition to state filing fees. Rocket Lawyer can also help customers of the Rocket Legal membership register trademarks for $699.99 plus USPTO fees. Customers can purchase registered agent services for an annual fee of $249.99.

Rocket Legal Plus

Rocket Legal+ charges customers an annual fee of $239.88 instead of a monthly subscription fee. This lump charge equals $19.99 monthly, notably cheaper than the Rocket Legal membership.

Customers of the Rocket Legal+ membership receive all of the basic benefits that the Rocket Legal membership provides. However, customers of Legal+ can purchase additional professional services for half the price that customers of the Legal membership pay. This means that 15 minutes of legal help with an experienced lawyer costs only $74.99, and the starting fee for professional tax preparation and filing services is only $199.99. A substantial benefit of the Legal+ membership is registering your first business for free (in addition to state filing fees). The cost of any additional business registrations is $49.99 plus state fees. Rocket Lawyer’s Rocket Legal+ membership can help you register trademarks for a discounted price of $349.99 plus USPTO fees and provide your business with registered agent services for an annual fee of just $124.99.

LLC Creation

Rocket Lawyer can help guide anyone through the LLC formation process. They will make sure the process is handled correctly and efficiently.

Legal Document Builder

Many competitors offer customers limited access to legal documents and customization capabilities, but Rocket Lawyer provides unlimited access. Both its basic and premium memberships allow customers to create an unlimited number of legal documents.

Attorney Advice

People don’t usually plan on encountering issues during the LLC formation process—but it happens. Customers of both of Rocket Lawyer’s membership tiers benefit from access to an extensive professional network of experienced lawyers. You can ask any legal question and receive valuable legal advice.

Registered Agent Services

You can designate Rocket Lawyer to fulfill the role of a registered agent instead of acting as your own. That way, you can spend more time on your business’s operations while Rocket Lawyer acts as your point of contact for tax and legal purposes.

Rocket Lawyer is a well-known business with several customer reviews posted online. Rocket Lawyer has established a positive reputation supported by positive feedback. Averaged from 6,702 reviews, Rocket Lawyer has a 4.6/5 star rating on Trustpilot. Rocket Lawyer has a similar rating of 4.62/5 stars on the Better Business Bureau (BBB), though it’s averaged from only 341 reviews.

Positive reviews of Rocket Lawyer praise the platform’s ease of use, excellent customer service experiences and refund support for accidental automatic charges. Negative reviews express user frustration with automatic charges, difficulties canceling and misleading services and functionality included within the free trial.

Users have several options for accessing Rocket Lawyer’s customer support. Users can contact Rocket Lawyer through an online chat service, email, phone or a form. Its user experience particularly stands out when accessing customer service and support. The top of its website displays a clearly labeled support menu, and users can hover over the button to quickly find multiple avenues for assistance.

We’ve included Rocket Lawyer’s contact information below.

• Link to start an online chat: Chat with Rocket Lawyer
• Email address: support@rocketlawyer.com
• Call customer support: (877) 881-0947. Available Monday through Friday between 6 a.m. and 6 p.m. (PST).
• Link to contact form: Send a message to Rocket Lawyer

Rocket Lawyer is a well-known company that can help you form a new LLC, but they’re not the only option. So, how does Rocket Lawyer compare to some of the top competitors in the industry?

Rocket Lawyer vs. LegalZoom

Another prominent name in the industry is LegalZoom. Both companies give customers access to valuable legal expertise. LegalZoom has a seven-year lead over Rocket Lawyer. Note: the pricing structures and included services drastically differ between the two companies.

LegalZoom offers three different packages focused on business formation services, including business registration services, with the upper tiers including valuable services like an operating agreement and an EIN. However, business registration services are only included in Rocket Lawyer’s premium membership option. LegalZoom may be a more beneficial choice if you’re looking for more comprehensive support to help you start your business. However, Rocket Lawyer might be the better option if you would appreciate more access to a broader range of online legal services and support.

Rocket Lawyer vs. ZenBusiness

Rocket Lawyer’s reputation revolves around legal matters, while ZenBusiness’s reputation centers around helping people start new businesses. Both Rocket Lawyer and ZenBusiness offer a pricing model that utilizes recurring fees. However, all ZenBusiness’s packages cost an annual fee, whereas only Rocket Lawyer’s premium memberships carry a yearly price tag. Instead, Rocket Lawyer’s basic tier has a monthly membership fee.

ZenBusiness is a stronger option for people needing a more complete range of business services. On the other hand, Rocket Lawyer is a better choice for those seeking legal input and support.

The value of Rocket Lawyer lies right within its name: legal services. Rocket Lawyer is an excellent choice if you prefer access to an expert team of legal professionals as you start your new business. However, you’re better off choosing a different option if you want to narrow your scope to just business formation services and support.

Remember, take the time to think about your current circ*mstances and business goals before deciding your best option. To form your new LLC with Rocket Lawyer, click here.