Restaurant Managers work in a fast-paced, dynamic environment and juggling numerous balls in the air from wooing customers, directing staff and putting out fires (literally) are just part of a normal day. Your Restaurant Manager resume should be far from normal, though if you want to land the job of your dreams.
Start your journey by checking out our top-notch Restaurant Manager resume sample as a recipe to craft your own perfect resume document.
Whether you are currently a Restaurant Manager seeking a new challenge or a kitchen staff team leader trying to break into management, our write-up is equipped with loads of tips, to do’s and examples you are welcome to use.
Restaurant Manager Resume Sample
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Restaurant Manager Resume Writing Guide
1. Contact Information:
- First Name
- Last Name
- Mobile Number
- Email Address
- LinkedIn/Altternative channels
2. Profile Summary:
View this as the hors d'oeuvre to your resume and include an eye-grabbing summary containing a broad overview of your background, years of industry experience, and special capabilities.
3. Qualifications Summary:
Not all Restaurant Manager roles require post-school qualifications, but if you want to land the higher paying roles associate or bachelor degrees are essential. Provide accurate details about your qualifications by including the institution, qualification name, and dates. Don’t forget to mention the qualifications you are currently completing too.
4. Relevant Restaurant Managing Experience:
Employment history should be clearly articulated with the duration of employment (month, date), restaurant name, and location. Bulleted job descriptions with action-packed accomplishment statements will add flair to your resume.
5. Other Employment Experience:
This will include events or work history outside of the formal food and beverage field, but which may be important for the employer to know about like part-time server gigs, working at the school canteen or once-off events where you prepared the food a family member’s birthday party. This section is especially important if you are looking for your first job in culinary management without formal experience as a Restaurant Manager. It would help if you revealed your food service repertoire gained unofficially, for instance, getting practical hours during at a Chef School or experience gained as an intern in catering or events companies.
6. Skills Summary/Key Skills:
Resume SEO is a very effective strategy to ensure that your application is ‘’visible’’ to applicant tracking systems (ATS). Incorporating keywords from the job posting will ensure that recruiters and hiring managers will review your resume.
7. Licenses/Certifications/Relevant Coursework/Training:
Start with your formal restaurant certifications and post-school diplomas or accreditations in food and beverage management. Also list any industry memberships, for instance, food hygiene, health, and safety or restaurant associations.
What to Highlight in a Restaurant Manager’s Resume
The restaurant industry is hectic on a normal day and even chaotic at times. Hiring managers in this field are often drowning in a flood of resume applications, and they use Applicant Tracking Systems to screen and rank applications based on keyword comparisons between the job spec and a candidate’s resume. Therefore, only the highest-ranking resumes will be ranked, and a resume without the relevant terminologies and buzzwords would not even be reviewed.
There are a few essential details employers and recruiters need to know about you regardless of work experience gained in restaurants, hospitality settings, or food service establishments.
The first aspect to highlight is the type of Restaurant Manager experience you have under the belt. The main categories that Restaurant Managers generally fall into are:
- General Manager:
In this role, you are overseeing the entire establishment from pillar to post. Appropriate delegation is the name of the restaurant game, but general managers have to be hands-on enough to come to the rescue during times of crises. Inventory, menus, accounting, and staff matters fall under the responsibility of a Restaurant GM.
- Kitchen Manager:
This type of restaurant manager is accountable for the day-to-day (or night) operations of the kitchen. Kitchen Managers set the tone for the “back of the house” and require exceptional leadership qualities to direct, inspire, and also professionally reprimand employees to ensure a smooth operation. In this role, if you can't take the heat, get out of the kitchen reigns true as this environment is taxing, stressful, and of resembling organized chaos. A Kitchen Manager also oversees the management of food costs, ordering supplies, health & safety, and menu planning.
- Front of the House Manager:
Patrons, customers, and clients are the number one focus of this role. Overseeing the front of house requires a diplomatic demeanor, fantastic multitasking skills, and being a pro at handling conflicts or complaints. The purpose of this role is centered around ensuring smooth customer flow, timeous integration between taking orders and serving them and offering the ultimate customer experience at all times.
Next on your resume menu, is the industry experience you have gained in other words, the type of establishments you have worked for in the past. Restaurant Managers are employed by hotels, resorts, cruise ships, gourmet establishments, cafeterias, fast-food outlets, hospitals cafeterias, restaurant chains, café bars, brasseries, and corporate canteens.
Then comes the purpose of your role as a Restaurant Manager, which may vary according to the size of the establishment. If you are overseeing a small coffee shop, some of your duties may overlap into doubling as the barista or chef of the establishment. In a large fast-food outlet, your areas of responsibility could be more aligned to business functions such as human resources, financial management, marketing, and operations.
Typically, the managerial structure in restaurants is divided into back-of-the-house and front-of-the-house positions. In large chains, a corporate location headquarters exist, where the upper management and group administration takes place. A trick to a stellar resume is to divide your jobs descriptions into the primary functions of your restaurant manager role first and then elaborate with duties under each function, such as the example below.
- Inventory and Supplies:
Restaurant Managers should ensure that sufficient stock is available at all times, from glassware to condiments and everything in between. This entails inventory needs analysis to plan for busier times and also to ensure that the restaurant is not overstocked which may contribute to food wastage or expiration of products. Examples of supply items you need to buy include: Kitchen supplies and appliances, Cooking tools, Counters and prep spaces, Dishes, glasses, and silverware, Furniture for both the front and back of the house, Paper products, Cleaning products, Decor items, Bar supplies
On average, restaurants operate with relatively low-profit margins of around 3.5 percent. Stringent cash flow management is imperative to stay afloat. In this business daily budgeting becomes a necessity, and you need to showcase your ability to prudently manage costs like food, labor, payroll, IT, and marketing to offset against turnover resulting in substantial profit gains.
Planning and directing the daily activities in the restaurant and also having a plan B (or C) ready to execute during crises times are fundamental to the responsibility of a restaurant manager. Adhering to safety standards, order management, making bank deposits, training staff, overseeing cash and card transactions, and dealing with irate patrons are examples of ad hoc activities that form part of operations. You should also indicate your experience with continuity planning, and show what back-up plans you have put into place to ensure smooth operations during adversities like a power failure, burst water pipe, or staff stay away from actions.
- Employee Management and Training:
Restaurant Managers are responsible for recruiting, hiring, training, and dismissing (unfortunately) staff. Scheduling work rosters, approving leave, managing the payroll, and defusing employee conflict is part of the manager realm too. In this section, you need to highlight your leadership skills and provide examples of how you would motivate and inspire staff members.
These are the tangible brand of your restaurant, which establishes the corporate identity of the restaurant. The two key areas of menu planning include pricing and content. A decadent menu is only an advantage when the items are priced competitively to provide value for money to the patrons, but simultaneously secures a profit for the business. The menu content and visual appeal of a fine dining restaurant differ greatly from one at a casual burger joint. Showcase your menu design skills by creating a portfolio on DropBox or Google Drive and including the link in your resume.
- Marketing & Promotions:
An enjoyable ambiance and great food is a good place to start, but this will mean nothing if no one is aware of your restaurant. Targeted marketing and promotional efforts are paramount to increase awareness about the establishment. If you have experience in creating loyalty programs or reward incentives, feel free to give more detail. Hiring managers will also want to know if you are comfortable with social media platforms to promote the business and notify customers of upcoming specials and discounts.
Make sure to include the following details:
- The locations you would like to work in, especially if you are applying to international or national foodservice chains with multiple locations
- A review and rating summary showing the popularity of the restaurants you have worked for previously
- Special skills that may add value, for instance, your competencies in other languages (Frenchs, Spanish), social media advertising or perhaps restaurant automation software and project management applications
- A list of all the industries you have worked in, for example, hotels, wedding venues, fast food establishments, fine dining restaurants, pubs, events companies, catering coordinators, and so forth.
Restaurant Manager Career Summary Examples
Your resume needs to stand out amongst other applications to get noticed by recruiters and hiring managers. To accomplish that you need to write an exemplary career summary. Let's call it an entrée with intent. The ingredients for this career summary dish include: an overview of experience gained (years and primary job function) special technical skills, a wow factor and lastly highest qualifications and accreditations.
Start yourcareer summarywith your years of experience in the industry and the primary duties you performed. When deciding what tasks to add, use the job description as your guide. For instance, if the job you are applying emphasizes expertise in managing a fine dining Restaurant or being familiar with online reservation software incorporate those phrases into your summary if applicable to your skills your resume if you have that type of skill. The more summary resonates with the purpose of the job, the better fit you will seem.
Next, add a line that showcases any outstanding qualities. These are wow factors or accomplishments you are most proud of that will add value to the company. A hiring manager would be interested to know if you have “strong people management skills, canny problem-solving abilities and if you can ‘’think on your feet in times of crises.
Lastly, add the finishing touch by mentioning the most applicable qualification or certification you have attained such as Bachelor in Restaurant Management or Certificate in Hospitality Systems
Three Examples of Restaurant Manager career summaries:
Career Summary 1
Diligent Restaurant Manager with six years tenure in keeping a finger on the pulse of operations in highly prestigious fine-dining settings. Striving to achieve the highest quality standards in food preparation and customer service by executing rigorous training and development programs applicable to all new staff members. Boosted growth margins by 9% due to automated tracking of profitability and key operational metrics. Accredited member of the American Culinary Foundation.
Career Summary 2
Results-driven junior Restaurant Manager with three years’ experience in restaurant supervision of kitchen, bar, and service staff of a ranch-style steakhouse. Instrumental in creating local consumer awareness by various social media marketing strategies, resulting in being awarded best Family Restaurant in Orange Ville County. Holds a Safe Serve Manager Certification and currently completing a degree in Food Service Management.
Career Summary 3
Accomplished Restaurant Manager with over a decade of experience in spearheading turnaround strategies for hotel restaurant with below-average profit margins and strapped cashflow resources. Background includes leading operations, processes, and teams based on lean startup principles to cut expenditure and overheads by 30% within 12 months. Registered as a Certified Culinarian (CC) with the American Culinary Federation and also ServeSafe certified.
Restaurant Manager Job Descriptions, Responsibilities and Duties Examples
An employer would expect to see the following proven foundational duties and skillsets within an applicant’s resume, depending on educational level and career stage.
A Restaurant Manager at a Motel or Inn may:
- Oversee food safety practices and equipment sanitation
- Direct dining room set up in the restaurant and the outside patio areas
- Responsible for cash handling and POS systems
- Manage inventory control and supplier liaison
- Create menus and pricing of dishes
- Supervise daily restaurant activities
- Responsible for training and onboarding of new staff members
- Tasked with opening and closing the dining room
- Conduct inspections in all areas of the restaurant before opening and closing
- Scheduled morning daily prep meetings with kitchen crew and servers
A Restaurant Manager at a Fine Dining Establishment may
- Perform audits on all areas of the restaurant to ensure the state of readiness before midday and evening service
- Conduct morning meetings with waiters to discuss menu specials
- Monitor food and supply expenditure
- Review the restaurant’s par stock and inventory levels
- Set sales and turnover targets for the restaurant.
- Participate in menu tastings with the Executive Chef
- Collaborate with Executive Chef in finalizing menu items
- Responsible for recruitment, selection, and training of personnel
- Inspect dishes before they get served
A Head Restaurant Manager at a National Fast Food Franchise may:
- Collaborate with head-quarters regarding new restaurant offerings
- Source ingredients and supplies from local farmers and contract growers
- Negotiate service level agreements with approved suppliers regarding pricing, delivery conditions, and payment terms
- Manage and audit restaurant inventory and stock levels
- Conduct frequent inspections on overall kitchen operations to ensure sanitation and food safety standards are followed
- Review kitchen preparation guidelines and introduce improvements consistently
- Evaluate the performance of all restaurant staff
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Highlight Your Accomplishments
Under your accomplishment section, you may be tempted to copy and paste the list of duties you performed as detailed in your restaurant manager job description. That’s more than okay if you are prepared to land in the decline folder. Restaurant owners are primarily interested in numbers that affect the bottom line. Your accomplishment statements should highlight what sets you apart, what you are most proud of, or what you accomplished in your previous roles quantified by numerical values about percentages, dollar amounts, and time frames.
Let’s look at these examples, which show direct, measurable impacts of accomplishments:
- Boosted customer interaction with 28% on social media (Facebook, Instagram, Twitter) with a newly created loyalty incentive resulting in a sales improvement of 19% in 30 days.
- Received a 100% health and safety rating for six consecutive months after implementing a weekly safety standards and health protocol training session compulsory for all staff to attend.
- Reduced overhead costs by 7% through stringent controls on overtime expenditures and inventory waste which improved cash flow resources from 15 days to forty days.
- Contributed to 96% customer satisfaction score in 2019, up from 90% in 2018.
Restaurant Manager Education Section Example
The education section carries significant weight in your resume, and the better qualified you are, the more probable those interview invites become. Hiring managers are not merely interested in whether you have a degree or diploma. In the foodservice industry certifications, accreditations, courses, and online training programs would be to your advantage as well
Start with the commencement date and completion date for diplomas, associate degrees, and bachelor’s degrees. For courses, you can just list the date of completion. Next comes the full name of the qualification, then the full name of the institution and then the City or abbreviated State name.
Here are some examples of a Restaurant Manager’s Resume in terms of education:
2018 – Current Bachelor's Degree in Restaurant Management, Seattle University, WA
Hospitality Law, Food and Beverage Management, Human Resource Management, Hospitality Management
2017 – 2018 Practical Management Training Programme, School of Hotel Administration, Ithaca, NY
2015, ServSafe Food Protection Manager Certification, American Food Safety Institute, Philadelphia, PA
2014 Member, National Alcohol Beverage Control Association, Alexandria, VA
2012 Diploma in Hospitality Management, Chicago Community College, Chicago, IL
Course Curriculum: Menu Planning, Point of Sale (POS) Systems, Customer Satisfaction, Dining Room Set Up, Marketing and Sales
What to Write in a Restaurant Manager Resume Skills Section
Working as a Restaurant Manager will require you to apply a combination of core technical and personal skills on a daily basis. Technical skills are developed through knowledge and training, which are both trainable and quantifiable. Personal attributes or soft skills are related to your personality, locus of control, and how you respond to external triggers in the environment around you. Your leadership competencies will be under scrutiny, so make sure that you include them into your soft skills section too. As a Restaurant Manager, you will be responsible for the general management and operation of the establishment. You will have a long array of people to manage from kitchen staff to servers, bartenders, front desk hosts, cleaners, and admin staff.
Using a skills matrix is a good idea to provide a birds-eye view of your hard and soft skills for hiring managers to view in an instant. Remember to garnish other sections of your resume by mentioning some of the soft and hard skills listed in the matrix to reinforce your message.
|Core Technical Skills||Personal Attributes|
|Scheduling & Reservation Software||Communication Skills|
|Point of Sale Systems (Breadcrumbs, TouchBistor)||Attention to Detail|
|Review Platforms (Zomato, DineOut)||Problem Solving|
|American Food Safety Institute Regulations||Collaboration & Teamwork|
|National Alcohol Beverage Control Association Regulations||Time Management|
|Food Service Labor Laws||Creative Thinking|
|Beer, Wine, Liquor||Accountability|
|Food Components||Decision Making|
|Gourmet & Haute Cuisine||Critical Thinking|
|Dining Room Set Up||Emotional Intelligence|
|Menus and Pricing||Coaching|
|Sage Accounting Software||Training|
|Inventory Management Systems||Leadership|
Qualifications/Certifications associated with Restaurant Managers
|Restaurant Revenue Management Certificate||Certificate in Food Hygiene||Certified Culinarian (CC)|
|Bachelor in Culinary Arts||Professional Restaurant Manager Certificate||Certificate in Food and Beverage Management|
|Certificate in Banquets and Catering||Certification, Restaurant Inventory Management||Certification, Customer Service Training|
|Food and Beverage Control Course||Sanitation and Food Safety Course||Food Preparation Course|
|TIPS Alcohol Training||ServSafe Manager Certification||Preventive Controls for Human Food (PCQI Training)|
|Restaurant Management Course||Certified Food Safety Manager Certification||ServSafe Food Handler Certification|
Action Verbs for your Restaurant Manager Resume
Professional information on Restaurant Managers
Sectors:Food & Beverage, Hospitality, Events, Tourism, Government, Education
Career Type:Functional, Professional
Person type: Leader, Motivator, Implementer, Reviewer, Planner Education levels:From High School Diploma to Bachelor’s Degree
Salary indication:$43,241 and $63,376
Labor market: Subject to 9% increase from 2016 – 2026 (BLS)
Organizations: Hospitals, Restaurants, Pubs, Hotels, Catering Venues, Holiday Resorts, Fast Food Establishments, Schools, Military Establishments
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Here's how to assemble a restaurant management resume:
List past work experience, including management-related jobs and food service employment. Talk up your academic achievements and any food or manager-related coursework. Add your food service skills and management skills to win them over.
- Ensuring incoming staff complies with company policy.
- Training staff to follow restaurant procedures.
- Maintaining safety and food quality standards.
- Keeping customers happy and handling complaints.
- Organizing schedules.
- Keeping track of employees' hours.
- Recording payroll data.
- Physical stamina. Opening a restaurant early in the morning and staying past closing time takes a toll on the body and mind. ...
- Upbeat attitude. ...
- Consistency. ...
- Problem-solving skills. ...
- Customer service savvy. ...
- Proactive. ...
General Manager responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise.
The best way to showcase your management skills is to list them in a dedicated section or table at the beginning of your resume. Some suggested titles for this section are: “Key Skills and Strengths,” “Core Skills and Competencies,” “Skills and Qualities,” or “Skills and Abilities.”
- Accomplishes department objectives by managing staff; planning and evaluating department activities.
- Maintains staff by recruiting, selecting, orienting, and training employees.
- Ensures a safe, secure, and legal work environment.
- Develops personal growth opportunities.
- – Problem Solving Skills. ...
- – Critical Thinking Skills. ...
- – Flexibility. ...
- – Communication Skills. ...
- – Teamwork. ...
- – Organization Skills. ...
- – Creativity. ...
- – Emotional Intelligence.
- customer service skills.
- the ability to work well with others.
- the ability to accept criticism and work well under pressure.
- to be thorough and pay attention to detail.
- excellent verbal communication skills.
- a desire to help people.
- active listening skills.
- a good memory.
- Ability to Work Long Hours. ...
- Education Matters. ...
- Good with People. ...
- Strong Restaurant Experience. ...
- A Creative Thinker. ...
- Strong Organizational Skills. ...
- Good with Social Media. ...
- A Food & Drink Connoisseur.
The major difference between the GM and the restaurant manager is that the GM works on higher level aspects of the business, including monitoring payroll records, overseeing the yearly budget, and handling human resource issues. The restaurant manager works more closely with managing people.
What are two important duties a restaurant manager should have how does performing these duties well affect the success of an establishment? ›
- Ensuring Best Customer Service.
- Management of Vendors, Inventory, And Equipment.
- Accomplishing Restaurant's Human Resource Objectives.
- Doing The Marketing Of Your Restaurant Right.
- Planning The Menu.
- 6) Ensuring Health And Safety Standards.
What are the three most critical personal characteristics to look for in hiring managers for a catering company? ›
A good catering manager/director must have the ability to wear many hats. You aren't a chef, but you'll be involved in menu design. You aren't a typical office manager, but you must be adept at managing budgets. You must be an excellent communicator, to staff and customers alike.
A restaurant's most talked about weaknesses are: high prices, dissatisfied employees, poor marketing tactics, poor restaurant design, to name a few.
The three roles within this category are figurehead, leader and liaison. Managers have to act as figureheads because of their formal authority and symbolic position, representing their organisations.
Leadership responsibilities of a manager. One of the most obvious roles of a people manager is providing leadership for the employees they oversee. Being a good leader is a complex task, and it's critical the professionals in these roles set a positive example.
Energetic, enthusiastic, and tireless management professional seeks position with company interested in stronger sales and growth of entire team. Team-leader with proven history of growth and expansion looking to turn a great group of people into an outstanding team that meets all goals.
The perfect manager CV outlines any managerial roles you've held to date, with details of the commercial impact you delivered, the number of employees you managed, and the processes you led. It also lists the kind of skills recruiters are looking for, such as negotiation, staff development, and verbal communication.
A dynamic, results-oriented Fast Food Manager and offering focused leadership to drive sales and profitability in highly competitive markets. Noted for outstanding communications skills, both with guests and staff; ability to resolve problems quickly and equitably to ensure satisfied customers and happy employees.
A good resume summary, in a sentence or two, highlights some of your biggest achievements to date, mentions your profession and includes 1-2 of your top skills. For your resume summary to really stand out, though, it should also be tailored to the company's needs.
- “Salary negotiable” Yes, they know. ...
- “References available by request” See the preceding comment about unnecessary terms.
- “Responsible for ______” ...
- “Experience working in ______” ...
- “Problem-solving skills” ...
- “Detail-oriented” ...
- “Hardworking” ...
- “Team player”
- Critical thinking and problem solving.
- Teamwork and collaboration.
- Professionalism and strong work ethic.
- Oral and written communications skills.
- Increase sales and profits.
- Increase the exposure of the restaurant.
- Keep the restaurant profitable at all times.
- Keep the gastronomic offer of the restaurant inexpensive or low-cost.
- Maximize the sustainability and efficiency of the restaurant.
Those restaurants make up the vast majority of our industry and are the most popular with customers as well. Focus first on great service; then make sure the atmosphere reflects the environment you want your customers to come enjoy; and then, put the best food out that you can.
- Encourage other staff members. ...
- Maintain composure under stress. ...
- Model a high standard of excellence. ...
- Pay attention to details. ...
- Interact with all patrons. ...
- Offer ideas for improving customer service. ...
- Volunteer to assist with training new hires. ...
- Share sales trends with management.
Assistant Restaurant Manager Responsibilities:
Opening and closing the restaurant. Appointing, inducting, and mentoring new staff members. Scheduling shifts and assigning tables to waitstaff. Resolving customers' questions and grievances in a professional manner.
Dear [Recipient's Name], I was thrilled to discover your job posting for a restaurant manager and am excited to be applying for the position. My experience in the restaurant industry, formidable management skills, business acumen, and dynamic nature make me a perfect fit for the job.