News | Information Technology Services (2024)

Students, faculty, staff, and others logging into University of Iowa online applications, websites, etc., will notice a change starting Monday, November 21. The screens where users enter their HawkIDs and passwords are getting a fresh look and a...

You may be familiar with phishing—scam emails (or direct messages, or social posts) that try to con you into giving up a password, downloading malicious software, or otherwise opening yourself up to a cyber-attack. But have you heard of spear-...

October is Cybersecurity Awareness Month , an annual reminder that virtually everyone needs to recognize and confront online threats. Big data breaches, ruthless ransomware attacks, and even cyberwarfare get all the headlines. But most cybersecurity...

Starting Oct. 21, all University of Iowa students will be required to enroll in Two-Step Login with Duo —the university’s multifactor authentication system—to access services like MyUI, ICON, and Office 365. Most students, staff, and faculty already...

The Federal Trade Commission (FTC) is warning those with student loans to be cautious of scammers in the coming months as details unfold on the new government plan for student loan forgiveness and extension of the payment pause.

Information Technology teams have been working around the clock since last week to replace hardware and restore important IT systems and data. The outage was due to a hardware failure and no personal information was compromised.

In an effort to better support the University of Iowa community, Information Technology Services (ITS) has deployed a new IT self-service portal called Enterprise Service Center (ESC). The self-service portal provides faculty, staff, and students a...

Digital technology tools have become indispensable for work, school, shopping, entertainment, and social interaction. But for as many as a billion people with disabilities worldwide, websites, mobile apps, social media, e-commerce, and learning...

Almost every University of Iowa employee uses university-managed IT resources. For some, this means occasionally checking their UI-provided email or logging onto Employee Self Service. For others, it means working on a university-owned computer...

The University of Iowa email system receives more than 2.5 million messages per day, but about 69 percent never reach inboxes. Screening systems flag them as spam or scams—they’re discarded before they can do harm. But some deceptive and dangerous...

The year was marked with significant change, both in how the campus utilizes technology and in how the IT community works to provide it. The 2021 OneIT Year in Review highlights how OneIT met COVID-related needs and supported the UI's mission.

As you file your taxes or await your refund, look out for tax-related scams which could put your identity and finances at risk. Tax season typically brings a surge in phishing attempts , including fraudulent emails that try to steer you to shady...

January 31-February 4 is Identity Theft Awareness Week . Take a minute to how consider how identity theft works and what you can do to protect yourself. Staying safe requires a mix of mindset and practices. Be aware—even skeptical—of every request...

Jan. 24-28 is Data Privacy Week, a National Cybersecurity Alliance initiative that encourages individuals to secure their personal information and urges organizations to use customer data with respect and transparency. To mark the week, we talked...

Not every holiday tradition brings comfort and joy. The busy, end-of-year season typically prompts a surge of phishing attempts and other online scams. The University of Iowa has already seen the work of digital Grinches this year. Phishing-related...

Be vigilant of unexpected or suspicious emails, text, or phone calls requesting personal or financial information this time of year, when cyber criminals develop income tax scams.

As Cybersecurity Awareness Month closes, we talked with members of the University of Iowa’s Information Security and Policy team to learn how they manage cybersecurity threats in their daily lives. Read on to discover how you can do what the pros do...

Ransomware attacks. Hacked social-media accounts. Phishing and other email scams. Online threats—from the merely annoying to the potentially devastating—seem to be virtually everywhere. But some relatively simple steps can dramatically reduce your...

Information Technology Services (ITS) offers students a variety of free services and software. Here are some of the most popular technology resources available to you: Help Desk support Students having trouble with any and all devices can get free...

Welcome back! As you settle into a new semester, here are some updates and resources you may have missed: Hybrid meeting resources Check out this helpful guide containing tips for running more effective hybrid meetings . More and more departments on...