Is it Worth Using Zoho? 3 Main Advantages of Using Zoho - Customerization (2024)

Today, integrating digital technology in business is the key to the next-level business growth.

Any business owner will tell you that in order to be successful, you need to invest in the right tools. But with so many options on the market, it can be hard to know which software is right for your business. And once you’ve found the right software, you still need to invest in its implementation.

For small and medium-scale businesses, this can be a significant investment that may not always generate a profit immediately. According to a study by Hartford bank, 82 percent of businesses fail because of bad cash flow situations.

So how can you ensure that you’re investing in the right software for your business?

First, take the time to research your options and find a software that fits your needs. Then, work with a professional to ensure that the software is implemented correctly. By taking these steps, you can avoid bad cash flow situations and set your business up for success.

For those who are looking at Zoho as a viable software alternative, we will answer the big question in this article. Is Zoho worth it?

Let’s understand what this question means. To us, the ‘worthiness’ is determined by the profitability of a decision/ process/ activity for the business’s bottom line.
Profitability is the measure of benefits a business decision will bring compared to an alternative investment. Determining profitability is essential before making any business decision, like implementing Zoho.

The Three Main Advantages of Using Zoho

  1. Improve revenue and sales margin with Zoho

Zoho has a suite of software that helps businesses with their revenue and sales. The software includes CRM, Marketing, Accounting, Meeting Scheduling, Reporting tools as well as integration with payment gateways, multi-currency support, and sales process automation capabilities.

These features – if implemented right – help increase closing rates, shorten qualification time, identify and action on cross- and up-sale opportunities, and generally move people and companies from leads to loyal customers quicker.

  1. Reduce operational cost

Zoho software suite helps to reduce operational costs in several ways. One way is by automating tasks that would otherwise be performed manually. For instance, fewer employees can conveniently handle invoicing, project management, and orders processing, eliminating the cost of hiring extra workers.

  1. Record higher return on investment

The return on investment metric measures the ratio of money gained or lost on an investment relative to the amount invested. With the license cost as low as CAD$50/user/month subscription*, Zoho One provides in-depth and effective solutions in multiple aspects of the business.

Users can maximize their business operations to ensure a much higher return on capital. They can also track customer data, segment customers, create targeted marketing campaigns, and measure the success of marketing efforts.

Bottom line: Zoho One Business Operational Platform helps businesses to record better performance in every aspect of the business from a single investment, improving their market leadership. According to Brad Stone’s book on Amazon and Jeff Bezos, that is the bedrock of profitability.

Conclusion:

Weighing the numerous benefits that Zoho provides, the software suite offers a wide range of applications at a fraction of the cost of traditional on-premise solutions. In addition, Zoho’s pay-as-you-go subscription model allows businesses to scale their use of the software as their needs grow, ensuring that they only pay for what they use.

Now, when we are convinced that Zoho/ Zoho One is the go-to software for your business, let’s analyze the added cost and value of Zoho software implementation.

Is using Zoho expensive and unprofitable?

Here’s how we determine the profitability of any investment, by considering these three “Hs,”: How much does it cost, How will it benefit us, and How long do we wait to reap the benefits?

With excellent strategy, companies using Zoho can shorten the sales cycle, improve closing rates, improve qualification time, and significantly improve installed base sales.

For example, a Zoho client, Rain for Rent, started out by identifying clear goals and specific CRM problems. According to reports from Nucleus Research, they received 600 percent ROI within three months of implementing Zoho.

With Zoho One, they saved over $408,000 annually by cutting out the cost of subscriptions and in-app purchases. The number of invoices went up by over 3.7 percent, and so did productivity.

Workers could find and review clients 10 mins faster than with previous solutions systems, increasing the number of clients they connect to daily.

Within three years of using Zoho CRM, Rain for Rent had an 800 percent increase in net cash flow within three years. Compared to their experience with previous business suits, Zoho One offered less expensive subscription and implementation costs.

Some Zoho CRM benefits responsible for this result were its ease of use, pocket-friendly prices, and quick access to complete business solutions packages.

This case study proves that Zoho One is a profitable and cost-effective business solution. The numerous Zoho CRM advantages far outweigh the investment, making it a top choice for small, medium, and now, small enterprise businesses.

In conclusion, Zoho One is a profitable and cost-effective business solution that offers a wide range of benefits for businesses of all sizes. From its ease of use and pocket-friendly prices, to its quick access to complete business solutions packages, Zoho One provides everything businesses need to improve their bottom line.

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Is it Worth Using Zoho? 3 Main Advantages of Using Zoho - Customerization (2024)

FAQs

Is it Worth Using Zoho? 3 Main Advantages of Using Zoho - Customerization? ›

The Three Main Advantages of Using Zoho

Is Zoho worth using? ›

Compare Zoho to the Best CRM Software

Zoho is a very strong CRM that we have reviewed many times over the years. Once again, Zoho found it's place on our list of top CRM software recommendations: Nextiva – Best for most. Monday Sales CRM – Best for project management with CRM capability.

What are the benefits of Zoho implementation? ›

Zoho CRM implementation is a process of setting up and configuring the Zoho CRM platform to meet the specific needs of all types of businesses. Zoho CRM is a cloud-based software solution that helps businesses manage customer relationships, streamline sales processes, and improve efficiency.

What are the disadvantages of Zoho? ›

Cons of Zoho CRM:

Complexity: While Zoho CRM is generally considered to be user-friendly, it does have a certain level of complexity that may not be suitable for businesses with limited technical expertise. This could impact the ease of implementation and adoption.

What is the main purpose of Zoho? ›

Zoho CRM helps businesses of all sizes build excellent customer relationships with a built-in AI sales assistant and other features like sales pipeline management, marketing automation, analytics, and much more.

What are the pros and cons of Zoho? ›

Zoho CRM pros and cons
ProsCons
15-day free trial. Robust sales forecasting. 24/7/365 data security.No social integration in the free version. Only offers 8/5 customer support. Some users report difficult UI.
Feb 15, 2024

What is the competitive advantage of Zoho? ›

Zoho has used this to its advantage by offering highly competitive prices for its paid applications. Because it does not spend much on marketing, its costs of customer acquisition is low especially relative to the competition.

Why do people prefer Zoho? ›

Supreme privacy. For more than 20 years, Zoho has been handling customer data without showing ads or selling this data to third parties. Your privacy is assured with Zoho.

What is unique about Zoho? ›

One of the many ways Zoho unifies and connects its CX platform horizontally and vertically is by implementing AI and machine learning into its software. Zoho's AI has breadth and depth. Zoho's AI has breadth in that it is implemented across apps to get contextualized data where it needs to go intelligently.

What are some of the key features of Zoho? ›

  • Sales Force Automation. Automate routine sales, marketing, and support functions that take up valuable work time, giving you more time to concentrate on your customers. ...
  • Process Management. ...
  • Omnichannel. ...
  • Sales Enablement. ...
  • Performance Management. ...
  • Customization. ...
  • Marketing Automation. ...
  • Security.

What problems does Zoho solve? ›

Here's an extensive list of problems that ZOHO can solve for your business.
  • Understanding Consumer Behaviour Analysis. ...
  • Improving Customer Service. ...
  • ZOHO streamlines Customer's Grievance Redressal. ...
  • Measuring the Business Impact. ...
  • Improves Collaboration Between Teams. ...
  • Access Data At Any Time and From Anywhere.
Dec 9, 2020

What is better than Zoho? ›

HubSpot– Best CRM for Email Marketing

Among the multitude of Zoho CRM alternatives, HubSpot CRM distinguishes itself through its range of potent, feature-rich offerings. Its standout capability, email marketing, gave us the ability to execute systematic, data-driven campaigns tailored to our audiences.

What is Zoho in simple words? ›

Zoho is a suite of online applications (services) that you sign up for and access from our Website. The applications are free for individuals and some have a subscription fee for organizations.

Why is Zoho so successful? ›

Zoho is a leading provider of cloud-based business management software that offers a comprehensive pricing structure to suit businesses of all sizes. The company's success is largely attributed to its ability to cater its solutions to a diverse range of customer needs, from small startups to large enterprises.

Who should use Zoho? ›

If you are a small business using your own custom built application with limited reporting capabilities, Zoho Analytics will help overcome bottlenecks and run powerful analytics.

Is Zoho better than Google? ›

At first sight Zoho seems to be a great alternative to Google, and even better than Google due to its worldclass CRM solution as well as Zoho's bunch of other very useful apps for our business. Over the past weeks, we've been however very surprised to discover that very basic needs are not covered by Zoho.

What are the disadvantages of Zoho Books? ›

Zoho Books Drawbacks

The main drawback of Zoho Books is that while it provides ease of use and delivers the basic needs of new businesses, the functionality can be limited as businesses grow and their need for more features increases.

Is Google better than Zoho? ›

At the end of the day, it's hard to point to a clear frontrunner. Though Zoho Workplace is certainly the more affordable option and earns points for its focus on privacy, one could argue that users get more bang for their buck with Google Workspace, which offers a larger array of apps and superior technical support.

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