The fastest way to print photos at Walmart.
Quality digital photo prints from your local Walmart. Order online and pick up in store in one hour.
Photo Prints Plus makes it super simple to select the photos you wish to print and then send them to your local Walmart for printing.
You don’t even have to pay for the prints in the app! Simply pay at your local store when you pick them up your photo prints.
Photo printing made easy!
Frequently Asked Questions
What is Photo Prints Plus?
Photo Prints Plus is a mobile app and website that allows you to order photo prints that are available at Walmart.
How long will my prints take to develop at Walmart?
1 Hour is the typical time it takes to get your pictures developed at Walmart with Photo Prints Plus. Depending on how busy the specific store is, it sometimes can take longer.
Where is my confirmation email?
Check Junk / Contact your selected pick up store for order confirmation
Is Photo Prints Plus owned by Walmart?
No, Photo Prints Plusis developed by an independent product lab, MEA and is not owned by Walmart.
Is Photo Prints Plus a Shutterfly company?
No, Photo Prints Plus is developed by an independent product lab, MEA and is not owned by Shutterfly.
Is this app similar to FreePrints?
FreePrints sends out prints via postal service and you are required to pay shipping charges.With Photo Prints Plus there are no shipping charges because you pick up your prints in the store.Depending on the order size and product selected, the price can actually be lower than using FreePrints due to the shipping.
Delivery Orders
Has my order gone through?
We’ll send you an order confirmation email if the order has been placed. Iftheemail still hasn’t come through after you’ve checked your junk folder and refreshed your inbox, please email Customer Supportatsupport@photoprints.app.
How long will my order take to arrive?
Our delivery timeframes are as follows:
- Priority: 4-6 Working days
- Standard: 7-10 Working days
Orders placed outside of business hours will not be printed and sent until the next business day.
Once your order has been printed and shipped, you will receive an email with tracking information.
Delivery time does depend on current production levels, seasonal variances, and shipping services.
Please note that your order might come in separate parcels if it is a large order, or if it includes multiple product types.
Why hasn’t my order arrived?
If your order hasn’t arrived after 10 working days, please emailour friendly team atsupport@photoprints.appand we will assist you as soon as we can.
Can my delivery order be expedited or changed topickup?
Please note that delivery orders cannot be expedited or changed from delivery topickup.
Can I cancel my delivery order?
Please contact Support within two hours of placing the order. If your order has already been printed and shipped, we cannot cancel your order.
Can I change the delivery address on my order?
Please contact Support and provide the new address within two hours of placing the order. We recommend double-checking the delivery address before you submit your order.
What if my order was damaged during shipping?
Please email Support and provide photos of the damaged products. We’ll get back to you as soon as we can.
What is your returns policy?
Your complete shopping satisfaction is Walmart’s top priority. If an item you order from Walmart Photo does not meet your expectations, return it to the store within 90 days of purchase. Take the item with all original packaging, and receipt to the Customer Service area at your local Walmart store. You will receive immediate credit for your return, either in the form of a refund (in the original method of payment) or as store credit.
What is your refund policy?
Your complete shopping satisfaction is Walmart’s top priority. If an item you order from Walmart Photo does not meet your expectations, return it to the store within 90 days of purchase. Take the item with all original packaging, and receipt to the Customer Service area at your local Walmart store. You will receive immediate credit for your return, either in the form of a refund (in the original method of payment) or as store credit.
Need help with your order?
Please contact our customer care team: support@photoprints.app.
