Food and Beverage Services NC II is a technical-vocational program that trains students on the preparation of food plans and meals for restaurants, hotels, canteens, banquets and functions, and basically any establishment that serves food to a large number of people. The program teaches students how to properly welcome guests and take food and beverage orders, promote food and beverage products and provide food and beverage service to guests.
This program educates students about kitchen/service area procedures and protocols and the general routine and responsibilities in the food and beverage department. More importantly, students are properly oriented on how to receive and handle guest concerns. The Food and Beverage Services NCII program also develops students’ skills in bar operation and maintenance and cocktail preparation and mixing.
The Food and Beverage NCII program is supervised and accredited by TESDA (a government agency that regulates vocational courses), and TESDA-accredited education institutions may offer this program.
The course structure for Food and Beverage Services NC II is divided into three main competencies:
- Basic Competencies (18 hours)
- Participate in workplace communication
- Work in a team environment
- Practice career professionalism
- Practice occupational health and safety procedure
- Common Competencies (18 hours)
- Develop and update industry knowledge
- Observe workplace hygiene procedures
- Perform computer operations
- Perform workplace and safety practices
- Provide effective customer service
- Core Competencies (320 hours)
- Prepare the dining room /restaurant area for service
- Welcome guests and take food and beverage orders
- Promote food and beverage products
- Provide food and beverage services to guests
- Provide room service
- Receive and handle guest concerns
Like most technical-vocational programs, the Food and Beverage Services NC II program follows a modular type of instruction. Modular Instruction is a type of teaching method that follows a specific set of planned learning activities and exercises. These activities are contained in a short booklet called a module. Students are allowed to proceed with their own learning pace (self-pacing). Instructors provide timely feedbacks allowing students to improve their skills.
Lessons in this program are taught to students through lectures and demonstrations, self-paced instruction and group discussion. Student learning assessment and evaluation is conducted at the end of every module discussion. This is done through direct observation, simulations, practical demonstrations and oral and written exams.
Is Food and Beverage Services a profession?
Serving food and beverages, for example in a restaurant or a hotel, is not usually considered as a professional job. However if you get certified by TESDA, and have an experience of a few years working in this industry, you may be considered as a professional. This is more common as you reach managerial jobs in the food and beverage industry.
Entry Requirements for Food and Beverage Services NCII
The basic requirements for trainees or students as set by TESDA includes the following:
- can communicate in basic English both oral and written
- completed 10-years of school education
- can perform basic mathematical computation
Schools and training centers offering this program may have additional requirements.
What skills, traits and attitude will help you succeed in this course?
- Being comfortable serving other people
- Basic oral and written English skills – during the on the job training (OJT), students are assigned in different establishments such as hotels, resorts, restaurants and a lot more where the use of English is important both to entertain customers and for job related tasks.
- Being Courteous and Polite – it is essential to be courteous and polite when entertaining customers, attitude is as important as quality service in the Food and Beverage Service field.
- Endurance – the ability to withstand tiresome work such as serving customers, standing up and walking from one area to another and being in the kitchen where the environment may be uncomfortable
- Patience – during the OJT, students may encounter irritable and demanding clients therefore they must be patient enough to deal with different types of people.
- Technical Skills – the knowledge and ability to learn, operate and control properly and safely tools and instruments as well as standard kitchen appliances such as refrigerators, blenders, ovens, coffee machines, etc.
- Computer Literacy – basic knowledge of computer use and being able to understand application software and systems
How difficult is Food and Beverage Services NC II?
Food and Beverage Services NC II is not considered a difficult program. Its scope/coverage is a combination of the basics of BS in Hotel and Restaurant Management and BS in Food Technology. Compared to other technical-vocational programs, Food and Beverage Services NC II is not as difficult to learn.
The most challenging part of the program are the practicums and simulations where students will perform certain procedures under the modules. In this activity, students will be observed and graded by their instructor based on their performance. Aside from this, there are no other requirements which are very difficult.
The OJT is one of the highlights of this program. It is described by many students as fun and exciting since they are exposed to actual work in different establishments where they are able to experience and perform hands-on tasks.
How long does it take to complete the Food and Beverage Services NCII program in the Philippines?
The recommended duration of Food and Beverage Services NC II program according to TESDA regulations is 356 hours: 18 hours of Basic Competencies, 18 hours of Common Competencies and 320 hours of Core competencies.
On the Job Training (OJT)
TESDA-accredited institutions may integrate an On the Job Training (OJT) in the Food and Beverage Services NC II programs. Students may be assigned in hotels, motels, restaurants, clubs, canteens, resorts and luxury liners to provide food and beverage service to guests and customers. The student will report to the designated authority in the agency who will supervise and guide his practice. The assigned authority will evaluate the student periodically and submit an evaluation form to the assigned TVET trainer.
The required number of hours for OJT varies from one institution to another.
Assessment and Certification
The Technical Education and Skills Development Authority (TESDA) is the regulating body for all vocational courses in the Philippines and is in-charge of the assessment and certification of the competencies of technical-vocational workers through the Philippine TVET Qualification and Certification System (PTQCS). The assessment process aims to determine whether the graduate will be able to perform according to workplace standards based on a defined competency standard. Certification is given to those who meet the competency standards (see source).
The Assessment and Certification process is not required among graduates of vocational courses. Graduate trainees have the option whether to undergo the process or not. However, a TESDA certification will give a graduate an advantage since local and foreign companies who hire skilled workers may require this credential.
Food and Beverage Services trainees are advised to take and pass the Assessment and Certification Exam, National Certificate Level II (NCII).
Career Opportunities for Food and Beverage Services NC II graduates
Entry Level jobsJobs requiring no prior to minimal level of experience:
- F&B service attendant – a person who takes customer orders, ensures tables are clear and carries dishes back to the kitchen area
- Waiter – the work includes cleaning and setting up tables, explaining menus, taking orders, and serving food and beverages.
- Dishwasher – clean dishes, utensils, kitchens, and food preparation equipment.
- Foodservice Counter Attendant – prepares, heats and finishes simple food items; usually employed in more casual diners or in fast-food chains
- Kitchen Helper – cleans and sanitizes kitchen equipment; assists in basic food preparation; receives and stores products in kitchens.
- Room Service Attendant – provide food and beverage services to guests in their staterooms, as well as in cafes, restaurants, and other onboard food and beverage venues.
- Bar Utility – responsible for supporting bar operations, ensuring an adequate supply of alcohol and mixers, clean glasses, ice, and garnishes in all bar venues; and maintaining the cleanliness of all bar areas, glassware, and equipment
- Bar Servers – suggest, serve, and sell beverages to guests seated at tables or standing in bars, cocktail lounges, and during special events throughout the vessel, providing excellent service and ensuring that guest safety comes first.
- Cruise Line Staff – maintains passenger cabins and runs the restaurant, bar, recreation area and retail shops inside a cruise ship
- Food Packager – responsible for stacking and piling goods into their correct containers and preparing them for shipment using various equipment; cleans and prepares containers before placing goods in them.
- Food and Beverage Checker – computes food or beverage service bills and verifies completeness of customer orders in hotel kitchen, dining room, restaurant, or service bar.
- Commis – junior chef
Mid-Level PositionsRequire trainings and prior job experience of a few years:
- Bartender – a person who serves alcoholic beverages; responsibilities include maintaining supplies and inventory for the bar and mixing a variety of cocktails
- Head waiter/waitress – responsible and accountable for all dining areas throughout the day; interacts with guests on a daily basis to ensure satisfaction and assists the Restaurant Manager with any guest demands
- Sommelier – ensure that guests are able to find a wine within their budget that fits their tastes and complements their food.
- F&B Controller – compiles and computes amounts and costs of food sold and bought from records casher and other summaries.
Managerial PositionsRequire years of extensive experience and practice:
- Food and Beverage Supervisor – manages the whole operation and control of the food and beverage department
- Food service managers – responsible for the daily operation of restaurants and other establishments that prepare and serve food and beverages.
- Bar Operations Supervisor – direct, control and arrange all staff, within the direct span of control ensuring customer requirements are satisfied.
- Food Operations Officer – ensure that all reporting and control procedures in the operations, customer service, quality of production, hygiene and cleanliness standards, maintenance and general administration are completed and in place according to company’s policy and chain operation manual.
- Chief Steward – supervises and coordinates activities of pantry, storeroom, and non-cooking kitchen workers as well as purchases, kitchen supplies, and equipment.
Career Opportunities AbroadAccording to the Philippine Overseas Employment Agency, food and beverage attendants and other jobs belonging to the same field are among the most in demand abroad in terms of skilled workers.
The following are common food and beverage services jobs along with their monthly salaries:
(source: jobstreet, 2017)
|Fresh Grad||1-4 Years|
5 Years & Up
|Waiter||P 8K–12K||P 9.5–15K||P 12K–20K|
|Food and Beverage Attendant||P 10K–15K|
|Room Attendant||P 8K–12K|
|Barista||P 8K–12K||P 10K–15K||P 13K–20K|
Food and Beverage Services NC II is a technical-vocational program that trains students on the preparation of food plans and meals for restaurants, hotels, canteens, banquets and functions, and basically any establishment that serves food to a large number of people.
It covers the core competencies of (1) prepare dining room/restaurant area for service; (2) welcome guests and take food and beverage orders; (3) promote food and beverage products; (4) provide food and beverage services to guest; (5) provide room service; and (6) receive and handle guest concerns.
The FOOD AND BEVERAGE SERVICES NC II Qualification consists of competencies that a person must achieve to provide food and beverage service to guests in various food and beverage service facilities.
There are two different categories of food service operations- commercial and non-commercial.
The purpose of the training is to teach helpers necessary skills, while also introducing them to the culture of the country they will be working in. They are trained to speak the local language and to understand their rights and duties as helpers.
The main aim of food and beverage operations is to achieve customer satisfaction. In other words, to meet the customers' needs.
– No you can't get it online, you can only get those certificate if you take up an assessment exam, so if you think you are ready enough you may go to National Certification at any TESDA accredited assessment center or venue. TOP Contact for Technical Support?
TESDA graduates with National Certificates can now apply to local companies for work experience. If you already have the required experience of working abroad, you can also apply to POEA-accredited manpower agencies for job opportunities.
The PC Operations NC II has been delisted from the roster of promulgated national qualifications, hence, TESDA no longer offer assessment and certification for such qualification.
Nominal Duration: 436 hours
The FRONT OFFICE SERVICES NC II Qualification consists of competencies that a person must possess in order to be able to conduct the process of making a reservation, registering and checking-in and checking-out a guest in commercial accommodation establishments.
There are many different types of food and beverage service types or procedures, but the major category of the food service is 1) Plate Service, 2) Cart Service, 3) Plater Service, 4) Buffet Service and 5) Family style service.
- Waiter service. More commonly known as sit-down service, a waiter takes care of everything from taking orders to serving food and payment. ...
- Chinese banquet service. ...
- Buffet service. ...
- Self-service. ...
- Semi-self service.
How Long Is The Validity Of Nc2 Certificate? It is valid for a five-year period if you hold an NC2 Shielded Metal Arc Welding (SMAW) Certificate. The following are directions on how to renew your certificate: To renew your current certificate (NC/COC), you need to go to the TESDA District or Provincial Issuing Office.
Many jobs are in-demand abroad or even here in the Philippines. Unfortunately, many of us are lacks of skills to fit to these jobs. The good news is, TESDA offers vocational courses that we can use to find jobs or work abroad. We list down some popular courses that you can enroll to use abroad.
But if you want to pursue a four-year program after TESDA, the courses you earned will be credited to your chosen degree provided that they're related. This means that the time you spent studying at TESDA will open opportunities for you to pursue further studies.
A few of the main duties of a food and beverage manager are designing unique menus, handling customer complaints, creating company policies, and complying with food and safety regulations. They also have to prepare reports on how the the restaurant is performing.
The food and beverage service is a process of preparing, presenting, and serving food and beverages to the customers. Food can include a wide range of styles and cuisine types. These can be classified by country. Beverages include all alcoholic and non-alcoholic drinks.
The food and beverage industry represents a huge sector of services within the hospitality industry that include preparing, presenting, and serving food and beverages to the customers on-premise (at restaurants and hotels) or off-premise (takeaway, restaurant catering service, and food delivery).
One of the most popular TESDA online program courses offered with zero tuition fees are Housekeeping NC II, Cookery NC II, Food and Beverage NC II, Massage Therapy NC II, Web Development, Game Development, Trainers Methodology, Tourism Courses, Information and Communication Technology, Maritime, Healthcare, Electronics ...
TESDA Online Program (TOP) is a web-based platform that offers free Massive Open Online Courses (MOOCs) for the technical education and skills development of the Filipino workers.
There is no age limit as to who can avail of TESDA online courses. These can be availed of for free, and one could also enroll in other online courses after finishing a course.
On the average, their monthly earning is placed at P8,885.74 which is higher than the average basic pay of wage and salary workers of P288. 95 per day or P6,136.00 per month (at 22 working days) based on the October 2008 Labor Force Survey of the National Statistics Office.
The certificate is valid for five (5) years.
Tesda Enrollment Requirements
at least 18 years of age. high school graduate. undergone a pre-training assessment (YP4SC/NCAE) Barangay Clearance (some asks for it)
The numbers after National Certification indicate the level of expertise of an NC holder. For example, an NC IV holder is generally more skilled than an NC III holder the same way an NC II holder is generally considered to be more skilled than an NC I holder.
The cookery program lasts 3-6 months in duration and prepares graduates for entry-level employment as assistant prep chefs in restaurants, catering companies, cargo ships, and other culinary establishments.
Enrolling for TESDA vocational courses can be the best option to earn NC II. There are many courses offered by TESDA that will help you learn skills in construction, tourism, health and wellness industries, agri-fisheries, and information and communications technology.
Canadian Tourism and Hospitality Institute is an institution accredited by TESDA that offers Technical and Vocational Education and Training Programs (TVET) under the Technical Education and Skills Development Authority (TESDA) and the Commission on Higher Education (CHED).
- Shielded metal arc welding (course II) – 52,650 enrollees.
- Cookery – 51,083 enrollees.
- Food and beverage service – 50,646 enrollees.
- Bread and pastry production – 47,728 enrollees.
- Housekeeping – 43,993 enrollees.
You can enroll in as many or as few courses as you want, and finish them anytime at your leisure. These free TESDA courses are open to everyone, regardless of educational attainment.
There are basically four types of food service systems—conventional, commissary, ready prepared and assembly/serve.
- Business Services. The services used by business organizations to conduct activities are known as business services. ...
- Social Services. ...
- Personal Services. ...
- Banking. ...
- Insurance. ...
- Transportation. ...
- Warehousing. ...
- Type #1: Fast Food Restaurants. ...
- Type #2: Fine Dining Restaurants. ...
- Type #4: Fast Casual Restaurants. ...
- Type #5: Buffet Restaurants. ...
- Type #6: Prepare It Yourself Restaurants. ...
- Type #7: Family Style Restaurants. ...
- Type #8: Pop Up Restaurants. ...
- Type #9: Food Truck Restaurants.
- ✔️ Certificate of Employment and MUST state that you are teaching that NC qualifications or applying that skills.
- ✔️ 3 Passport size photos with white background, Collar and Name below. No need for signature.
- ✔️Your old TESDA Certificate.
- ✔️ Php 100 Pesos for renewal.
Go to the respective tesda issuing office to personally claim your certificate. You need to bring the official receipt and valid IDs for verification. If a representative will claim the NC2 certificate on your behalf, your representative needs to submit a special power of attorney provided by you the applicant.
To apply for renewal, go to the TESDA District or Provincial Office where you got your certificate and your present certificate (NC/COC) to have it renewed.
provides five key competencies, which are as follows: 1) housekeeping services, 2) preparing beds for guests, 3) providing cleaning facilities, 4) providing valet services, 5) laundry linen and guests clothes, and 6) dealing with ordjivaes.
Bartending NC II is a technical-vocational program that develops the skills of students in the preparation and mixing of alcoholic and non-alcoholic beverages. Student are taught the basics/characteristics of different alcoholic beverages, appropriate tools and glassware to be used and how to serve drinks.
For any organization, its core competency refers to the capabilities, knowledge, skills and resources that constitute its "defining strength." A company's core competency is distinct, and therefore not easily replicated by other organizations, whether they're existing competitors or new entrants into its market.
The Food Processing NC II Qualification consists of competencies that a person must achieve to process foods by salting, curing and smoking; process food by fermentation and pickling; process food by sugar concentration and package finished / processed food products.